Simple, usage-based pricing
Plans that scale with your Shopify store.
Self-serve checkout is coming soon. For now, book a demo or contact sales and we'll set up your plan.
MonthlyAnnualSAVE 20%
Starter
For new stores
$29/mo
Shared email inbox
500 AI resolutions/mo
Shopify order lookup
Macros
Most popular
Growth
For scaling brands
$90/mo
Email + live chat widget
3,000 AI resolutions/mo
Automation rules
Analytics & CSAT
Scale
For high volume
$240/mo
Everything in Growth
10,000+ AI resolutions/mo
Chatbot scenarios
Guided onboarding
Compare every feature
| FEATURES | Starter | Growth | Scale |
|---|---|---|---|
| Channels | |||
| Shopify integration | check | check | check |
| Email support | check | check | check |
| Live chat widget | — | check | check |
| AI & Automation | |||
| AI Auto-responder | check | check | check |
| Custom AI tone | — | check | check |
| Automation rules | — | check | check |
| Chatbot scenarios | — | — | check |
| Team Management | |||
| Team members | 2 seats | 10 seats | Unlimited |
| Role-based access | — | check | check |
Frequently Asked Questions
An AI resolution is a customer conversation that HelpDesk AI answers without a human agent stepping in. Drafts that your team reviews and sends count as human replies.
Yes. Plans are currently arranged directly with our team, so just contact us to change yours. Self-serve plan changes are coming soon.
Self-serve signup and trials are coming soon. Until then, book a demo and we'll set up access for your store.
No. HelpDesk AI is a software-as-a-service with flat monthly or annual fees. We do not charge transaction fees or take any percentage of your store's revenue.
Not sure which plan fits?
Leave your email and tell us about your store. We'll recommend a plan on a short demo call.