Simple, usage-based pricing
Plans that scale with your Shopify store.
MonthlyAnnualSAVE 20%
Starter
For new stores
$29/mo
check_circle1 inbox
check_circle500 AI resolutions/mo
check_circleEmail channel
check_circleBasic macros
Most popular
Growth
For scaling brands
$90/mo
check_circle3 inboxes
check_circle3,000 AI resolutions/mo
check_circleAll channels (Chat, SMS, IG)
check_circleAutomations & Analytics
Scale
For high volume
$240/mo
check_circleUnlimited inboxes
check_circle10,000+ AI resolutions
check_circlePriority support 24/7
check_circleAdvanced AI controls & SSO
Compare every feature
| FEATURES | Starter | Growth | Scale |
|---|---|---|---|
| Channels | |||
| Shopify integration | check | check | check |
| Email support | check | check | check |
| Live chat & SMS | — | check | check |
| AI & Automation | |||
| AI Auto-responder | check | check | check |
| Custom AI tone | — | check | check |
| Language translation (50+) | — | check | check |
| Team Management | |||
| Team members | 2 seats | 10 seats | Unlimited |
| Role-based access | — | check | check |
Frequently Asked Questions
An AI resolution occurs when HelpDesk AI successfully answers a customer question or resolves a ticket without the need for human agent intervention. We don't charge for simple routing or unhelpful answers.
Yes, you can upgrade or downgrade your plan at any time. If you upgrade, the change is immediate and pro-rated. If you downgrade, the changes take effect at the end of your current billing cycle.
Absolutely. Every plan comes with a 14-day free trial. No credit card is required to start, and you can test all the AI capabilities with your own store data.
No. HelpDesk AI is a software-as-a-service with flat monthly or annual fees based on usage. We do not charge transaction fees or take any percentage of your store's revenue.
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