Powering the future of support for Shopify merchants

The AI-first helpdesk built specifically for high-growth e-commerce. Automate common inquiries and supercharge your team's efficiency.

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all_inboxCommunication Hub

Unified Inbox

Say goodbye to tab switching. Centralize email, live chat, Instagram DMs, and Facebook Messenger into one lightning-fast workspace. Every interaction is stitched into a single chronological timeline.

  • sync

    Multi-channel Sync

    Real-time synchronization across all messaging platforms without latency.

  • groups

    Team Collaboration

    Internal notes, mentions, and ticket assignments to resolve complex issues together.

  • history

    Unified History

    Access complete conversation context, including past orders and Shopify events.

Unified Inbox Interface
AI Auto-Resolve Assistant
boltIntelligent Automation

AI Auto-Resolve

Our AI doesn't just guess; it reasons. By indexing your Shopify data, return policies, and help articles, it drafts perfect responses or resolves tickets instantly.

verified Confidence Scores

The AI only sends replies when it meets your custom certainty threshold.

menu_book Source Citations

Transparent AI logs show exactly which policy or order was used.

shopping_bagDeep Shopify Sync

Natively Built for Shopify

No more toggling to your Shopify admin. View customer lifetime value, recent orders, and tracking status directly inside the sidebar. Process refunds, cancel orders, or edit shipping addresses with one click.

Refund ItemsEdit AddressCancel OrderApply Discount

LTV

$1,240

Orders

12

Avg Spend

$103

Shopify Customer Profile View
account_tree

Visual Logic

Drag and drop nodes to build powerful workflows.

sell

VIP Tagging

Prioritize tickets based on customer spending tier.

forward_to_inbox

Smart Routing

Direct technical queries to specialists automatically.

notifications_active

SLA Alerts

Get notified before a ticket breaches response times.

schemaWorkflow Engine

Automations & Rules

Build complex support logic without writing a single line of code. Set conditions like "If order value > $500" and actions like "Tag as VIP and Route to Senior Agent".

Explore Builder
query_statsInsights & Reporting

Real-time Analytics

Measure what matters. Track team performance, peak ticket hours, and CSAT scores in real-time. Gain deep insight into how AI is reducing your ticket volume.

Avg Response Time1m 24s
AI Deflection Rate68%
CSAT Score4.9/5
Analytics Chart Dashboard
support_agent

HelpDesk AI

Always Online

close
Hi there! 👋 How can I help you with your order today?
Where is my order?Return policy
Ask a question...send
forumStorefront Engagement

Live Chat Widget

Convert visitors into customers with an AI-first chat experience. The widget proactively answers shipping questions and seamlessly hands off to a human agent when needed.

  • check_circleFully customizable colors & branding
  • check_circleProactive 'Magic Prompts' to boost sales
  • check_circleMulti-language support auto-detection
Customise Your Widget

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